Terms & Conditions

Acceptance of Terms

By accessing or using the Luckessa Casino platform (the "Service"), including our website, games, and any related features or content, you agree to be bound by these Terms and Conditions (the "Terms"). Please read them carefully before using the Service.

If you do not agree to these Terms in their entirety, you must immediately stop using the Service. Your continued use of the Service following any updates to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Luckessa Entertainment Ltd. ("Luckessa," "we," "us," or "our").

Eligibility

To use the Service, you must meet the following eligibility requirements:

• You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be prohibited from using the Service under applicable local, national, or international laws.
• You must not be located in a jurisdiction where access to social casino games is prohibited by law.
• You must not have been previously suspended or permanently banned from the Service.

Luckessa is not available in jurisdictions where social casino games are legally restricted. It is your responsibility to ensure that your use of the Service is lawful in your location.

Account Registration

To access certain features of the Service, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration and keep it up to date.
• Maintain the security and confidentiality of your account credentials, including your password.
• Accept responsibility for all activities that occur under your account, whether or not authorized by you.
• Immediately notify us of any unauthorized use of your account or any other security breach.
• Not create more than one account per person. Multiple accounts used to abuse bonuses or exploit the Service are strictly prohibited.

We reserve the right to refuse account registration, suspend, or terminate any account at our sole discretion, with or without notice, particularly where we suspect fraudulent or abusive activity.

Your account is personal to you and may not be transferred, sold, or otherwise assigned to any third party.

Virtual Currency & Coins

Luckessa uses a virtual currency system ("Coins") for gameplay. By using the Service, you expressly acknowledge and agree to the following:

• No monetary value: Coins are virtual items with no real-world monetary value. They cannot be exchanged, redeemed, or converted into real money, cash equivalents, prizes, or any tangible goods.
• No purchase necessary: Coins are provided free of charge and are replenished periodically or upon request. The Service does not offer any in-app purchases.
• Entertainment only: The winning or losing of Coins in any game does not constitute gambling, and success in any game does not imply or guarantee success with real-money gambling.
• Account-bound: Coins are tied to your account and are non-transferable between accounts.
• No ownership: You do not own any Coins. We grant you a limited, revocable, non-transferable license to use Coins within the Service during your account's active period.
• Forfeiture: Coins may be forfeited if your account is terminated or if we reasonably suspect they were obtained through fraudulent or exploitative means.

Acceptable Use

You agree to use the Service solely for its intended entertainment purpose, in compliance with all applicable laws and regulations, and in accordance with these Terms.

Permitted uses include:

• Playing games available on the platform for personal, non-commercial entertainment.
• Interacting with other users through any social features offered, in a respectful and lawful manner.
• Accessing your account and managing your profile information.

By using the Service, you also acknowledge that casino-style games involve chance and that game outcomes are determined by random number generation (RNG) systems designed to simulate fair play. Past results have no bearing on future outcomes.

Prohibited Conduct

The following activities are strictly prohibited and may result in immediate account suspension or permanent ban:

• Using automated tools, bots, scripts, macros, or any software to interact with the Service on your behalf.
• Attempting to hack, exploit, reverse-engineer, or circumvent any aspect of the Service's security, RNG, or game logic.
• Creating multiple accounts to exploit welcome bonuses, promotions, or any Service feature.
• Selling, purchasing, trading, or transferring your account or virtual coins to any third party.
• Using the Service for any commercial purpose without our express written consent.
• Engaging in harassment, hate speech, or abusive behavior toward other users or staff.
• Posting or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Attempting to gain unauthorized access to any portion of the Service or any other systems connected to it.
• Scraping, data-mining, or otherwise extracting data from the Service without authorization.

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including removing content, suspending accounts, and referring matters to law enforcement authorities.

Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, game assets, software, audio, video, game mechanics, and the overall design — are the exclusive property of Luckessa Entertainment Ltd. or its licensors and are protected by copyright, trademark, trade dress, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial entertainment purposes only. This license does not include:

• Any resale or commercial use of the Service or its content.
• Copying, reproducing, distributing, or creating derivative works based on any part of the Service.
• Downloading or storing any content except as required for normal browsing.
• Removing or altering any copyright, trademark, or other proprietary notices.

The Luckessa name, logo, and all related marks are trademarks of Luckessa Entertainment Ltd. Unauthorized use of these marks is strictly prohibited.

Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Warranties that the Service will be uninterrupted, error-free, or free of viruses or harmful components.
• Warranties regarding the accuracy, completeness, or timeliness of any content within the Service.

Luckessa does not warrant that defects in the Service will be corrected, or that any particular game result is achievable. All game outcomes are determined by certified random number generation.

The Service is intended for entertainment only. We expressly disclaim any representation that playing our games develops real-money gambling skills or increases chances of success in real-money gambling contexts.

Limitation of Liability

To the fullest extent permitted by applicable law, Luckessa Entertainment Ltd. and its directors, officers, employees, agents, partners, and licensors shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages of any kind.
• Loss of profits, data, goodwill, or other intangible losses.
• Damages resulting from unauthorized access to or use of our servers or any personal information stored therein.
• Damages resulting from interruption or cessation of the Service.
• Damages resulting from bugs, viruses, or harmful components transmitted through the Service by third parties.

In any case where liability cannot be fully excluded, our total cumulative liability to you for all claims arising from or relating to the Service shall not exceed USD $100 or the amount you paid to us in the past twelve months, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

Termination

We reserve the right, at our sole discretion, to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to:

• Violation of any provision of these Terms.
• Conduct we reasonably believe is harmful to other users, third parties, or the Service.
• Requests from law enforcement or government agencies.
• Extended periods of account inactivity.
• Technical or security issues requiring account removal.

Upon termination, your right to use the Service will immediately cease, and all Coins and associated data in your account may be permanently deleted. You acknowledge that we bear no liability to you for any termination of your account.

You may also terminate your account at any time by contacting us at the address provided in Section 13. Termination of your account does not relieve you of any obligations incurred prior to the termination date.

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service shall be resolved through binding individual arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Class action waiver: You agree that any arbitration or proceeding shall be limited to the dispute between Luckessa and you individually. You waive any right to participate as a plaintiff or class member in any class action, class arbitration, or consolidated proceeding.

Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Display a prominent notice within the Service for a period of no less than 14 days.
• Where required by law, seek your affirmative consent to the revised Terms.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and may request account deletion.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available at this URL.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Service, please contact us:

• Email: [email protected]
• Support: [email protected]
• Mailing Address: Luckessa Entertainment Ltd., 123 Luckessa Way, Suite 500, Wilmington, DE 19801, United States

We aim to respond to all inquiries within 5 business days. For urgent account-related matters, please include your account username or registered email address in your correspondence.